We’re thrilled that you’ve made the decision to take charge of your health with us! In order to get started, here’s some important things to know.
If you have an HMO Insurance plan, this requires a referral from your current primary care physician prior to your appointment with us (unless you contact your insurance provider to make Dr. Arora your primary care physician). This is standard procedure to ensure your visit is covered by your insurance. If you have Blue Cross Blue Shield HMO or Harvard Pilgrim HMO, here are a few simple steps to take before you call to book an appointment:
1. Contact your current primary care physician.
2. Inform them that you are planning to book an appointment to see Dr. Arora.
3. Give them Dr. Arora’s NPI: 1679760748. The Date of Service will be the day that you first contacted our office. Ask your PCP for 6 visits. If you have Harvard Pilgrim, insurance also requires you to give Dr. Arora's Harvard Pilgrim ID: AA496044.
Your primary care physician will then process that request. We ask that you obtain the referral directly and call us with the authorization number. Once this has been completed, please call the office at 617.350.3134 to schedule an appointment.
What if I’m unable to get a referral?
We’re sorry to hear this! Even though this is a rare occurrence, it is possible. In the case that you are unable to obtain a referral, there is the option to call your insurance and make Dr. Arora your PCP.
I got the referral. Now what?
Give us a call with the referral number and we’ll schedule you an appointment! Please have your insurance and credit card on hand with you at that time.
Once your appointment is booked, head over to http://www.aumhealingcenter.com/Questionnaires.html and fill out all three of the questionnaires. There will be a button to submit them electronically at the bottom of each page, so there’s no need to print it out and bring it with you to your appointment (we appreciate you helping us save trees).
Prepare to bring all your recent lab work and supplements to your appointment.
What if I don’t have an HMO or PPO plan?
We recommend you contact your insurance provider directly via phone to determine if a referral is needed and/or whether your plan covers visits at our center.
332 Newbury Street
Boston, MA 02115