Existing Patients

We help our patients achieve optimal health goals through the practice of Functional Medicine.

We help our patients achieve optimal health goals through the practice of Functional Medicine.

 
 

Patient Portal

At Aum Healing Center, we are committed to helping you achieve your optimal health goals. By using Functional Medicine tools, we identify the root cause of disease and treat with individualized menu plans, nutrient therapy, stress management, and more.

New To Our Practice?

If you are new to the practice, please download and print the following form. Please take the time to fully address each section of the form and bring them to your appointment.

HIPAA_policy.docx
For existing patients, please click on the link below to access your Patient Fusion account: http://www.patientfusion.com/

Is there parking available?

To prevent tardiness, and to be respectful of other patients’ time, we do ask that you plan ahead to ensure enough time for traffic and parking. If you know you will be late for your appointment, please call the office at 617-350-3134 to inform the doctor. For parking suggestions, please visit www.aumhealingcenter.com/contactus.

My appointment is coming up, and I want to make sure the doctor has received my labs. How do I confirm that?

Your labs get to us in a timely fashion when you get the labs done in a timely manner. VERY IMPORTANT: We require that you get your labs done at least 10 days before your follow-up appointment to ensure that we receive them in time. If you’re unable to do so for any reason, contact our office as soon as possible to reschedule your followup.

What do I do if I need Dr. Arora to sign a form?

To expedite your form(s) being signed, we request that you contact our office immediately at 617-350-3134 to book an appointment with the doctor.

What’s the best way for me to direct questions between visits? What is Patient Fusion?

Existing patients are required to enroll in our secured network program Patient Fusion. If you need help creating an account or logging in, please call our office for assistance. Patient Fusion allows for safe communication between our patients and the doctor. Patients will also be sent their treatment plans and lab results through this portal.

Because of the sensitivity of medical concerns, we kindly ask all patients to communicate with us via Patient Fusion and not over the telephone.

Can Dr. Arora be my primary care physician?

If you have Blue Cross Blue Shield, she can become your primary care physician by contacting your insurance provider.

How do I refill my prescriptions?

We take your health concerns seriously, and this includes prescription refills. To expedite this process, we ask patients to request prescription refills within three months of their last appointment. We do this to ensure that the doctor is up-to-date with your wellness plan and can make the necessary adjustments to your prescription medication dosage. For prescription refill requests made more than three months

from your last appointment, we kindly ask that you call the office to book an appointment at your earliest convenience.

Cancellation Policy

To cancel or reschedule an appointment, we require 3 full business days notice thru the patient fusion portal.

Late cancellations or missed appointments incur a $100 fee, as we are unable to reschedule the appointment with another patient without sufficient notice.